ERP (enterprise resource planning) systems are business systems that integrate and streamline data from across the organization into a single, comprehensive system that meets the demands of the entire organization. ERP systems are intended to improve all elements of core operations, including purchasing, accounting, manufacturing, and sales, by combining processes and functions of a company. ERP systems have a broad impact on users across an organisation, including customers, suppliers, and business partners. Unbridled competition, rapid technology innovation, growing client demands, and globalisation are all factors that modern businesses must contend with. Firms that succeed in this climate are those who use human capital and technology to optimise their business operations in pursuit of increased efficiency and consumer value. An enterprise system serves as the nerve centre of an organisation, ensuring that information can be shared across all business functions and levels of management to help run and govern a company. The volume and complexity of data collected by companies is increasing. As a result, companies are abandoning traditional approaches in favour of using enterprise information systems to aid in the analysis and exploitation of time-sensitive data and organisational knowledge. Enterprise information systems have grown in popularity, and SMEs have begun to implement the technology, recognising the competitive advantage provided by real-time decision assistance.
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